Customer Service Agent (m/w/d) Russian/English

HELPBYCOM GmbH | Berlin Spandau, Germany
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HELPBYCOM is growing - preferably with you. 
That’s why we are looking for experts like you, who help us to drive and shape the company. Support our team in Berlin as
Customer Service Agent (m/w/d) Russian/English.

Your benefits:

  • You may expect a versatile employment with a secure future, development opportunities and promotion prospects. 
  • We provide a permanent full- or part-time Position and individual, flexible shifts. 
  • You will receive a fair remuneration, based on a fixed hourly wage; in addition we offer you an attractive bonus scheme incl. Sunday and public holiday surcharge. 

Your tasks:

  • You may look forward to varied tasks incl. Russian and English language and working in an international team with space for personal development. 
  • You are the first contact for our customers and you are securing the Customer satisfaction. 
  • Your ability to solve complex customer enquiries concerning reservations, registration and payment transactions is enthusing us.

Your profil:

  • You enjoy interacting with customers and possess great empathy. 
  • You possess strong communication skills, are open-minded and show persuasiveness. 
  • You are known as a solution-oriented character with a pronounced service orientation and strong self-motivation. 
  • You are interested in technial processes and familiar in handling computers. 
  • You are native or fluent in English and Russian. 
  • Furthermore, you show flexibility, commitment and high team spirit. 
Are you interested in working with us? We are looking forward to your online application.
13629 Berlin Spandau